For non-urgent support requests, please contact via email at email@example.com or complete the online support request form below.
For urgent issues, please also contact the support team via phone on 07 5628 0128
When submitting support requests, please include the following details:
- Direct user contact information if available
- The existing ticket number if available
- Subject of the request e.g. Email not working, Cannot print etc.
- Description of the request
- Job priority / urgency
All requests will be logged and actioned accordingly.
** Please remember to submit support requests for all relevant IT related issues prior to trying to resolve them yourself unless you have been instructed otherwise. This will allow us to assist with diagnosing and rectifying any issues in a much more timely and efficient manner. **